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CRM

This section is a collection of the latest news, ideas and tips on Customer Relationship Management (CRM).
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1 Service Oriented Architecture (SOA) using Open Source to redefine enterprise software 268
2 Siebel Acquisition May Signal Death Of Traditional CRM 293
3 Good ERP relies on simplicity and standards, says study 254
4 E-Business Best Friend: eCRM 265
5 CRM For Beginner Customer Relationship Management Basics 216
 
  • Diving into SEO? Focus on Local Search First

    Perhaps more than any other industry, hospitality is tied to its location. While retail and office work have moved to the internet, hotels remain offline to a certain extent. This means it's more important than ever to show up in local search. The easiest ...
  • What Personalized Search Results Mean for SEO

    Google first introduced personalized search results in 2005 for signed in users with Google accounts. In 2009, personalized search was expanded to all users. However, new research on consumer sentiment on Google shows that 43.5% of respondents do not ...
  • 5-minute guide to improving your SEO

    88% of IT buyers use search as the starting point in their decision-making journey' according to research by IDG. A savvy marketer will recognise the opportunity in this statistic. An effective partner marketing strategy uses SEO to ensure your website ...
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